Unless otherwise mutually agreed upon:

  • I will document our discussions and agreements (best via e-mail) and quote you a firm fixed price based on guitar type selection, woods selected and specific Decorations/Features
  • The quoted price will be good for 90 days and the price will include a hard-shell case and my shipping costs
  • Generally, 40% of the price must be received prior to start of work and balance due prior to my shipment. If the guitar is "extremely customized" (such that I could not re-sell the guitar), an additional 40% payment will be required prior to application of finish to the guitar. I will advise you if this is the case prior to acceptance of the order
  • You may return the guitar for full credit any time within 30 days of receipt if you are not satisfied with the quality of materials or workmanship
  • I will generally ship within 90 days and will advise you of an estimated shipping date when I quote a price
  • The warranty on this guitar is given to the original owner for a period of 5 years from the date of shipment and is limited to defects in material and workmanship. Problems due to abuse and handling are not included. A care and maintenance card and a warranty registration card ( to be filled out by the owner) will be sent with purchase